Dealing with problems

Read the text about how to deal with problems and pay attention to the highlighted words.

When negotiations get stuck, and don't progress, there are a number of things you can do.
1. : the areas where agreement has been reached.
2. the other side on key points that have been decided: confirm that you have not changed your mind.
3. Be willing to on your : be ready to accept less than you wanted in exchange for compromises from the other side.
4. Identify the exact or : the problems that are causing negotiations to become difficult.
5. discussions until later so that each side can .