Dealing with problems
Read the text about how to deal with problems and pay attention to the highlighted words.
When negotiations get stuck, and don't progress, there are a number of things you can do.
1.
[?]
[?]
: the areas where agreement has been reached.
2.
[?]
the other side on key points that have been decided: confirm that you have not changed your mind.
3. Be willing to
[?]
on your
[?]
: be ready to accept less than you wanted in exchange for compromises from the other side.
4. Identify the exact
[?]
or
[?]
: the problems that are causing negotiations to become difficult.
5.
[?]
discussions until later so that each side can
[?]
.
OK