Difficulties

Read the text about some difficulties during a negotiation and pay attention to the highlighted vocabulary.


Sometimes one side is in a stronger position than the other: they have more .
For example: during a recent strike at Lamda Inc., the company was in financial difficulty and the public was on the worker's side, so Lamda was .The strikers' union knew this: they were . The union : objectives that were so important that they were unwilling to change them. They wanted a 15 per cent pay increase. Later they d these demands, and said they would accept ten per cent. However, their demand for a week's extra holiday was : they would not accept less. Lamda accused the union of making them negotiate . Eventually Lamda d to most of the union's demands and gave them what they wanted. The media said that Lamda had and . The feelings had been very strong on each side: the was , and the negotiations were and .