Maksuametiga seotud konfliktide konstrueerimine Eesti päevalehtedes 2002, 2003

Date

2005

Journal Title

Journal ISSN

Volume Title

Publisher

Tartu Ülikool

Abstract

Description

The heading of the thesis is Construction of Tax Board-related conflicts in Estonian daily newspapers in 2002 and 2003. The objective of the thesis was to investigate how the conflicting situations between a citizen and Tax Board had been constructed in the newspapers Äripäev and Postimees. Stemming from the objective, it was relevant to determine how the newspapers reflected upon two conflicts: whether the conflicts were touched upon from the same position or differently, which interests dominated, was it common interest or group interest; which were the messages conveyed to the public by newspapers and what kind of values and norms were created as a result; and also whether the newspaper coverage increased or decreased the public' s credibility of the Tax Board. Two methods of analysis were used in the present thesis: qualitative and quantitative. With the latter, the focus was on elements of critical discourse analysis. The thesis proved that conflicting situations between the citizen and the Tax Board were characterized by contradictions. In 2002, the evolved patterns of discourse were similar as Äripäev and Postimees both constructed the media texts on the basis of the society and common interest, by which the Tax Board gained credibility in its turn. In 2003, Äripäev constructed the conflict coverage stemming rather from private interest. In 2003, Postimees has followed quite similar practices as well. Although in 2003 Postimees pointed out more drawbacks for both sides, there was no clear rational discussion which would allow to argue that Postimees had been trying to find a solution for the conflict. In 2003, the coverage in Äripäev and Postimees was mainly characterized by elements of suggestion of protest and fear as compared to rational pro-Tax Board approaches in 2002. The messages and respective values and norms evolved accordingly: stemming from common interest in 2002, and from private interest in 2003.

Keywords

H Social Sciences (General), bakalaureusetööd, Eesti, avalik sektor, riigiasutused, riigiametnikud, representatsioon, Eesti. Maksuamet, ajakirjandus, trükiajakirjandus, päevalehed, konfliktid

Citation