Teadmusjuhtimise rakendamisest organisatsioonis uue töötaja tulekul Põllumajanduse Registrite ja Informatsiooni Ameti näitel

Date

2005

Journal Title

Journal ISSN

Volume Title

Publisher

Abstract

Description

The present paper (Implementing Knowledge Management in Organization when a new empolyee is hired. Case Study of the Estonian Agricultural Registers and Information Board) analysis the knowledge transfer processes in organization when a new employee comes to work. The study is based on a practical need in Estonian government institution the Estonian Agricultural Registers and Information Board (ARIB). The knowledge management becomes a key issue when employees leave and new workers are hired. ARIB is an organization where very many new employees have been hired during the last year and some more will be hired in 2005. The organization is growing very rapidly and since joining European Union ARIB has received many new tasks and functions to fulfill. The theoretical part of the paper gives overview of the knowledge management theory, explains its importance and introduces known practices. In the first part of the work the analysis about the differences between experts and novices is given. It is discussed what influence has the environment and organizational culture to the knowledge transfer processes. Since ARIB is a public sector organization I also argue the possibility and importance of the knowledge management in public sector. For analyzing this field of research, 18 interviews were carried out in ARIB. The results of the survey taken in the organization earlier (in 2004) were used as background information. The interviews were taken from 16 new employees of ARIB (who had worked 2-4 months) and two experienced employees (who had worked in ARIB more than four years). On the basis of the study I identified the critical knowledge groups in ARIB and also the methods and channels used for knowledge transfer. I found out that the knowledge transfer process in ARIB is not sufficient to ensure the continuity of the organizational knowledge base. The current thesis concludes that knowledge management plays important role in an organization when people leave and new employees are hired. Every organization has to choose the best ways to organize knowledge related processes and how to motivate the employees to share their knowledge.

Keywords

H Social Sciences (General), bakalaureusetööd

Citation