Protsessikaeve ettevõtetes
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2017
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Protsessikaeve on kogum analüüstehnikaid, mis võimaldab saada andmetepõhist ülevaadet äriprotsesside tegelikust toimimisest. Protsessikaeve kasutamiseks tuleb äriprotsessi täitmise andmed salvestada spetsiaalselt protsessikaeve jaoks loodud andmetüüpi – sündmuslogisse. Sündmuslogi on äriprotsessi kronoloogiline tegevuste järjekord. Antud uurimisvaldkond on üsnagi noor ning seda pole veel ettevõtetes laialdaselt kasutusele võetud. Siiski, protsessikaeve kohta ilmub üha rohkem teadustöid. Antud töös tehakse süstemaatiline kirjanduse ülevaade, mis selgitab välja erinevad protsessikaeve tehnikad, mida on testitud kasutades päris elulisi sündmuslogisid. Koostatud kirjanduse ülevaadet kasutati küsitluse läbi viimiseks ettevõtete esindajate seas, et aru saada kui kasulikuks iga protsessikaeve tehnikat peetakse. Küsitluse sihtgrupp olid Eesti ettevõtete esindajad kelle tulemusi võrreldi ettevõtete esindajate üle maailma.
Process mining is a set of analysis techniques that provides a databased overview of how business processes are actually executed. In order to use process mining techniques the data about the business process execution has to be recorded into a chronological sequence of activities called event logs. It is a quite young research area and has not yet been widely adapted by the industry. However,more and more research is being produced in the field. In this paper a systematic literature review was conducted to identify all the different process mining techniques that have been tested on reallife logs. This review was used as an input to a survey among industry representatives to understand how useful each process mining technique is considered from the perspective of the industry. The target group of the survey were industry representatives in Estonia, who were compared with industry representatives from around the world.
Process mining is a set of analysis techniques that provides a databased overview of how business processes are actually executed. In order to use process mining techniques the data about the business process execution has to be recorded into a chronological sequence of activities called event logs. It is a quite young research area and has not yet been widely adapted by the industry. However,more and more research is being produced in the field. In this paper a systematic literature review was conducted to identify all the different process mining techniques that have been tested on reallife logs. This review was used as an input to a survey among industry representatives to understand how useful each process mining technique is considered from the perspective of the industry. The target group of the survey were industry representatives in Estonia, who were compared with industry representatives from around the world.