Sirvi Autor "de Boer, Maaike H. T." järgi

Tulemuste filtreerimiseks trükkige paar esimest tähte
Nüüd näidatakse 1 - 1 1
  • Pisipilt
    listelement.badge.dso-type Kirje ,
    Empathy vs Neutrality: Designing and Evaluating a Natural Chatbot for the Healthcare Domain
    (University of Tartu Library, 2025-03) Reguera-Gómez, Cristina; Paperno, Denis; de Boer, Maaike H. T.; Johansson, Richard; Stymne, Sara
    As lifestyle-related diseases rise due to unhealthy habits such as smoking, poor diet, lack of exercise, and alcohol consumption, the role of Conversational AI in healthcare is increasingly significant. This study provides an empirical study on the design and evaluation of a natural and intuitive healthcare chatbot, specifically focusing on the impact of empathetic responses on user experience regarding lifestyle changes. Findings reveal a strong preference for the empathetic chatbot, with results showing statistical significance (p <0.001), highlighting the importance of empathy in enhancing user interaction with healthcare chatbots.