Managing difficult spa customers and situations: challenges and strategies, the case of ESPA Riga, Latvia
dc.contributor.advisor | Smith, Melanie Kay, juhendaja | |
dc.contributor.author | Cvetkova, Anna | |
dc.contributor.other | Tartu Ülikool. Pärnu Kolledž | et |
dc.contributor.other | Tartu Ülikool. Sotsiaalteaduste valdkond | et |
dc.contributor.other | Tartu Ülikool. Pärnu Kolledž. Turismiosakond | et |
dc.date.accessioned | 2021-09-03T06:57:39Z | |
dc.date.available | 2021-09-03T06:57:39Z | |
dc.date.issued | 2021 | |
dc.description.uri | https://www.ester.ee/record=b5458372*est | et |
dc.identifier.uri | http://hdl.handle.net/10062/73474 | |
dc.language.iso | est | et |
dc.publisher | Tartu Ülikooli Pärnu Kolledž | et |
dc.rights | openAccess | et |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 International | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/ | * |
dc.subject | keerulised kliendid | et |
dc.subject.other | magistritööd | et |
dc.subject.other | spaad | et |
dc.subject.other | töötajad | et |
dc.subject.other | heaolu | et |
dc.subject.other | töörahulolu | et |
dc.subject.other | kliendisuhete juhtimine | et |
dc.title | Managing difficult spa customers and situations: challenges and strategies, the case of ESPA Riga, Latvia | et |
dc.type | Thesis | et |