“@Government There’s a pothole in my street!”: Canadian citizens’ adoption choices of social media use in citizen-government relations

dc.contributor.authorHomburg, Vincent
dc.contributor.authorMoody, Rebecca
dc.date.accessioned2021-11-23T12:04:21Z
dc.date.available2021-11-23T12:04:21Z
dc.date.issued2021-11
dc.description.abstractSocial media platforms such as Twitter and Facebook offer new opportunities for co-production and interaction between citizens and government agencies. Until now, explanations of why citizens use social media to interact with government have been lacking in the literature. This article concludes on the basis of survey data gathered among Canadian citizens that social media use in citizen-government relations is explained by citizens’ perceived effectiveness and trust in social media organizational infrastructure, with trust in government, social media anxiety and ease of use not having an impact. Implications for research and practice are discussed.et
dc.identifier.urihttps://doi.org/10.1111/capa.12436
dc.identifier.urihttp://hdl.handle.net/10062/75954
dc.language.isoenget
dc.relationinfo:eu-repo/grantAgreement/EC/H2020/857622///ECePSet
dc.relation.ispartofCanadian Public Administration
dc.rightsinfo:eu-repo/semantics/openAccesset
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectE-governmentet
dc.subjectSocial Mediaet
dc.subjectDigital Democracyet
dc.subjectCanadaet
dc.subjectCitizen-government relationset
dc.subjectPublic sector innovationet
dc.subject.othere-valitsuset
dc.subject.othersotsiaalmeediaet
dc.subject.otherdigitaalne demokraatiaet
dc.subject.otherKanadaet
dc.subject.otherkodaniku ja riigi suhtedet
dc.subject.otheravaliku sektori innovatsioonet
dc.title“@Government There’s a pothole in my street!”: Canadian citizens’ adoption choices of social media use in citizen-government relationset
dc.typeinfo:eu-repo/semantics/articleet

Files

Original bundle

Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
Homburg_et_al_Approved_Editor_Revisions14052021.pdf
Size:
1.12 MB
Format:
Adobe Portable Document Format
Description:

License bundle

Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.67 KB
Format:
Item-specific license agreed upon to submission
Description: