Cross-border digital public services in the European Union: a systematic literature review

Simple item page
dc.contributor.authorDedovic, Stefan
dc.contributor.authorHomburg, Vincent
dc.date.accessioned2024-06-27T07:14:36Z
dc.date.available2024-06-27T07:14:36Z
dc.date.issued2024-05-03
dc.description.abstractThe success of the European single market and advancements in digital technologies have increased the focus on cross-border digital public services. To date, most academic research on digital public services has been concentrated on national and local levels, with research on cross-border digital public services being scattered across various academic disciplines. In this paper, we provide a systematic literature review on cross-border digital public services. We conclude that current research on cross-border digital public services describes the symptoms of faltering coordination at the level of European policy making organisational change challenges and limited maturity with low levels of interoperability between public administrations in the EU. However, cross-border digital public services literature is undertheorised, and we suggest using multi-level governance theories, theories of organisational change, interoperability studies, and service development literature to guide future research into cross-border digital public services, through which European citizens and businesses can experience the impact of European integration policies.
dc.identifier.uri10.1504/IJEG.2024.10063485
dc.identifier.urihttps://hdl.handle.net/10062/100356
dc.language.isoen
dc.publisherInderscience
dc.relationinfo:eu-repo/grantAgreement/EC/H2020/857622///ECePS
dc.relation.ispartofseriesInternational Journal of Electronic Governance; Vol. 16, No. 1, 2024
dc.rightsAttribution 3.0 Estoniaen
dc.rights.urihttp://creativecommons.org/licenses/by/3.0/ee/
dc.subjectcross-border digital public services
dc.subjectdigital transformation
dc.subjectpan-European e-government services
dc.subjectdigital single market
dc.subjectEuropean integration
dc.subjectcross-border e-services
dc.subjectpiiriülesed digitaalsed avalikud teenused
dc.subjectdigitaalne transformatsioon
dc.subjectüleeuroopalised e-valitsemise teenused
dc.subjectdigitaalne ühisturg
dc.subjectEuroopa integratsioon
dc.subjectpiiriülesed e-teenused
dc.titleCross-border digital public services in the European Union: a systematic literature review
dc.typeArticle

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
dedovic-homburg-2024-cross-border-digital-public-services-in-the-european-union-a-systematic-literature-review-1.pdf
Size:
625.93 KB
Format:
Adobe Portable Document Format
Download

Collections

ECePS - ERA Chair in E-Governance and Digital Public Services