Important factors affecting customer satisfaction in e-commerce industry: do people give more importance to service quality or web-system quality in Estonia?

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dc.contributor.advisorKuusik, Andres, juhendaja
dc.contributor.authorMahmudlu, Mahmud
dc.contributor.authorEratlı, Mehmet Işık
dc.contributor.otherTartu Ülikool. Majandusteaduskondet
dc.contributor.otherTartu Ülikool. Sotsiaalteaduste valdkondet
dc.date.accessioned2022-06-16T10:55:56Z
dc.date.available2022-06-16T10:55:56Z
dc.date.issued2022
dc.identifier.urihttp://hdl.handle.net/10062/82630
dc.language.isoenget
dc.publisherTartu Ülikoolet
dc.rightsopenAccesset
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subject.othermagistritöödet
dc.subject.othermaster's thesesen
dc.titleImportant factors affecting customer satisfaction in e-commerce industry: do people give more importance to service quality or web-system quality in Estonia?en
dc.typeThesisen

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